1 hour ticket response
Our team of customer service technicians is focused on delivering rapid answers to all your queries. We’ll examine your tech support ticket the moment it’s been received and will reply back to you with a solution to the problem within less than sixty minutes after the client support ticket submission. In fact, our average customer support ticket response time is 20 minutes.
An Excellent Customer Care Service
We have a team of web hosting support professionals who are prepared to respond to all your inquiries every time you are in need of help. Most of our customer care staff representatives have many years of experience in the shared hosting arena, which means that you can always depend on quick and adequate answers to your problems.
An Easy–to–Navigate Help Center
To help you get a quick hint on how to use a specific feature, we have implemented a truly intuitive Help section in your Web Hosting Control Panel. You can browse through a big selection of web hosting account administration articles and website administration articles, take a glimpse at the F.A.Q. section or check out our instructional video tutorials.