Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to rapidly address all our shared hosting users’ questions and help requests. Through our ticketing system, you’ll be able to share your request and a support staff member will go back to to you in less than maximum one hour. Basically, practice indicates that the common reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our crew of consultants will undoubtedly be on–line for you 24x7x365 to answer to all your issues and to take care of any trouble that you may have. You also can send us a support ticket from the Salaga Web Hosting Control Panel or drop a message any moment. Additionally, on working days, you could call us or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a complete information base into the Control Panel so you might acquire useful step by step guidelines at any time. Each area of the Control Panel has its own contextual help area having a group of how–to articles. We have also prepared movies to provide you with a superior visual representation of how to carry out any presented process.