A Control Panel is a web-based user interface through which you can control numerous aspects of your online presence. For instance, you can create or change site files, create and check e-mail messages, manage databases, check visitor statistics and so on. Those things are performed via buttons and menus in a web browser and the CP may also be called ‘back office’, i.e. the administration area associated with your Internet hosting account. Most of the Control Panels on the market will enable you to manage all hosting-related matters, but you shall commonly require a different system to deal with payments or to get a new domain when the company offers domain registrations. Depending on the platform they employ, you may be able to use the billing account to open a support ticket to ask a question or to diagnose a problem too, or you might have to use a 3rd system.